How to Choose a Freight Forwarder: 7 Questions to Ask

Seven questions that separate a reliable forwarder from a cheap quote that turns expensive.

The seven questions

  1. Which lanes do you ship most often?
  2. Is the quote all-in, or are destination charges extra?
  3. What is the free time at destination before demurrage?
  4. Who handles customs clearance?
  5. How do you share tracking updates?
  6. What happens if the vessel is rolled?
  7. What insurance do you offer?

Comparing offers

Line up quotes on the same basis: same container type, same Incoterm, same port pair. Our guide to reading an ocean freight quote breaks down each charge.

Using Prebro

Post your shipment or browse forwarder offers on the logistics marketplace, then track vessels with the vessel tracking tool.

View on Prebro